With 36% of households renting, there's a clear demand for strong rental properties. If you're an owner, you want to do everything you can to make your property appealing. That means using online portals to streamline processes.
Keep reading to learn more about why you need an online owner and tenant portal!
Streamline Communication
Using an online portal can make communicating with your tenants easier. Rather than using emails and texts, you'll have all communication in one centralized location. This makes it easier to stay organized, especially with multiple properties or tenants.
A central online portal also makes it easier to create a paper trail. If a tenant disputes a late fee or other issue, you'll have a record of your communication with them.
Additionally, you can use a portal to answer tenant questions. That can reduce the need for in-person meetings, freeing you up to tackle other issues.
Make Rent Collection Easier
One of the best benefits of using a portal is the ability to make rent payments easier. You won't need to deposit paper checks, which can take up valuable time. And you won't have to have staff available to accept walk-in payments.
Using an online portal allows tenants to submit electronic payments. Tenants will appreciate this convenience. For potential tenants seeking their next home, this convenience could give you an edge over the competition.
Schedule Maintenance and Inspections
A big part of property management is making sure that your properties are in good condition. This can include scheduling maintenance for your gutters or roof. And it means checking HVAC equipment and tending to landscaping.
When you work with outside vendors for these processes, it's helpful to keep communication and invoices together. That way, you'll maintain a regular schedule for maintenance and make payments on time.
When a tenant is ready to move out, you can use a portal to track inspections, too. You'll be able to keep your property in good shape and avoid more significant problems down the road.
Store Important Information in One Place
Perhaps most importantly, an online portal enables storing significant documents in one convenient spot. This can include a lease agreement or payment records for tenants. But it also can include content relevant to the owners.
If you own multi-unit properties, you can track vacancies. With 40 million people moving each year, you'll want to stay on top of lease renewals. When a lease is close to ending, you can see this online and reach out to the tenant about a renewal.
Further, you can look at your overall financial picture when you're managing several properties. You'll be able to compare your income and expenses. This information can help inform future purchases or remodels.
Use an Online Tenant Portal
An online owner and tenant portal can help you run a more efficient operation. Tenants will enjoy an easier process of communicating and making rent payments. As an owner, you can track finances and have a centralized space for all information.
Get the assistance you need to make your rental property shine. Contact us today for help!
